Vet care from your sofa.
Skip the waiting room. Skip the car ride. Get expert vet advice, treatment plans, and prescriptions — delivered to your door — for just £45.
Request an appointment in seconds — or chat with our AI triage nurse any time of day if you are not sure what your pet needs.
98% customer satisfaction
"Being able to consult with Dr Charlotte via video call and get a diagnosis, treatment plan, and prescription — without leaving home — was revolutionary. This is the future of vet care."
— Caroline B, verified Vetsy client
Simple & Fast
From worried to sorted in four steps
No waiting rooms. No anxious journeys. Just expert vet care when you need it most.
Symptom check or triage chat
Run the instant symptom check or talk to our triage assistant first — free, and any time of day.
Pick a 20-minute video slot
Ask for the day and time that suits you, £45 all in. Our team confirms your slot with an RCVS-registered vet.
Live video consult
Join your video room with Dr Fiona Brewis or Dr Charlotte Gray. Photos can be uploaded before you start.
Care sheet & pet passport
Walk away with a digital care sheet plus an ongoing Pet Health Passport that keeps the whole history together.
Send a request and our team comes back to you with a time — or chat with our assistant first at no cost.
Symptom checker
Not sure how urgent it is?
Answer three quick questions to see whether your pet needs an emergency clinic, a same-day video consult, or routine triage.
1Which pet?
2What is worrying you most?
3Emergency safety check
Tick anything you are seeing right now. These are the signs that need hands-on care, not a video call.
Confirm the emergency check above to see your recommended next step.
Clinical triage guidance only — not a veterinary diagnosis.
Testimonials
What our clients think
Verified owner reviews"The BEST vet consultation ever"
"Being able to consult with Dr Charlotte via a video call and have her diagnose my dog's problem was revolutionary! His treatment plan and prescriptions were sent to me an hour after the consultation."
Caroline
Verified owner"Incredibly helpful"
"As a senior dog we normally have to take Pedro to the vets every time something goes wrong (which is often) but Vetsy has given us a better way to find and solve his problems."
Julia
Verified owner"I'm so happy to have found this service!"
"My cat absolutely hates travelling in the car, so being able to consult with Dr. Charlotte and obtain the required prescriptions online has been revolutionary."
Sophie
Verified owner"Excellent care and reassurance"
"The convenience of being able to consult with a veterinarian without leaving home has made a significant difference for both my dog and myself."
Joana
Verified owner"Worth every penny!"
"For someone who is time poor having this quality of service within a few clicks is amazing. Dr Charlotte is clearly an exceptional talent, got straight to the issue."
Tristan
Verified owner"Vetsy is a fab idea"
"Charlotte is very kind and knowledgeable. She was able to diagnose and offer treatments and prescriptions for my dog's eye infection over a video chat."
Kathryn
Verified owner"Saved us time and money"
"Instead of the usual chaos of cat carriers and traffic we had a call with Dr. Charlotte and she told us exactly what was wrong and how to fix it."
Uros
Verified owner"Charlotte was brilliant!"
"We loved our consultation with Charlotte at Vetsy. It was easy to book, convenient. We didn't feel rushed and came away with answers to a few things that had been niggling us for a while."
Alice
Verified ownerStop worrying. Start getting answers.
Your pet can't wait — and neither should you. Request an appointment in seconds, or start a triage chat any time of day.
Covering: Greater London, Surrey, Sussex & Hampshire